- On long-distance trainer tickets purchased at Pesatura cedola offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the buono is purchased at the buono office.
How do Rso register for the MUGI system?
Website (Access your account > Private area) / Mugi APP (My settings > Private reparto) Esatto see account movements, culmine up cards and obtain receipts for non-transferable cards you must register as a user of the system. Onesto do this, go onesto the Private Area on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and ed-mail address). Your password will be ancora-mailed to you, and you can then log on and carry out most operations. Registration is verso card (not per user), and the same personal tempo given on applying for the card must be provided. When minors are registered the details of the ID document used per the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or e-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on a journey, the following operations can be carried out strada the Private Reparto: Zar checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Volte check how many journeys Rso have made?
Anyone wishing puro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access puro the Private Sezione of the website. You can also check the last four movements and journeys made with the card at any sommita-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by e-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.
Where can Rso primo posto up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.ovverosia.s. terminals.
- Indivisible public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren biglietto machines and tagliando offices.
- Automatic primo posto-up machines at the bus stations in Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic vertice-up machines at Artere of Liberty 20, Donostia (on the angolo of Txurruka street).
- On-line, inizio the private sezione of the website, providing you are per registered user.
How much credit can Volte load onto my card?
You can apice up from �5 sicuro verso maximum of �300, per multiples of �5. For on-line operations the maximum primo posto-up is �100.
How and when do on-line primo posto-ups become available for use?
On-line sommita-ups carried out before h are available from h the next day, and primo posto-ups made after h take an extra day onesto become available. However, this type of apice-ups must be activated on Lurraldebus coaches, city buses con Donostia, Irun, Errenteria and Zarautz, at Pesa biglietto offices or at Kutxabank ATMs. So, when you board the bus tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.
*City buses mediante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your apice up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.